Terms and Conditions

Welcome to https://eastwoodhealth.co.uk/ (the "Website"). These Terms and Conditions govern your use of our Website and the booking of pharmacy and clinical services provided by Eastwood Health ("we", "us" or "our"). By accessing this Website or booking an appointment, you agree to comply with and be bound by these terms.

The informational content provided on this Website (including articles, service descriptions and health guidance) is for general educational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of a qualified healthcare professional regarding any medical condition.

In the event of a life-threatening medical emergency, call 999 immediately.

• Service availability: we offer a range of NHS and private clinical services (e.g. travel clinic, ear wax removal, Covid/flu jabs). All appointments are subject to clinical availability and the assessment of our pharmacist.
• Pricing & payment: fees for private services (e.g. ear wax removal, private vaccinations) will be clearly displayed during the booking process. Payments must be settled in accordance with our clinic's current payment terms.
• Cancellations: if you need to cancel or reschedule an appointment, please notify us at least [e.g. 24 hours] in advance. Failure to attend a booked private appointment without notice may result in a cancellation fee.

You agree to use this Website only for lawful purposes. You must not use the site in any way that causes damage to the Website, compromises data security, or disrupts the availability of our booking systems.

All content, logos, text, graphics and software on this Website are the intellectual property of Eastwood Health or its licensors and are protected by UK copyright laws. You may not reproduce or distribute any content without our prior written consent.

To the maximum extent permitted by English law, Eastwood Health shall not be liable for any indirect, incidental or consequential damages arising out of your use of this Website or reliance on the information contained herein. We do not guarantee that the Website will be uninterrupted or error-free.

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted directly to this page with an updated revision date.

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.